Our Philosophy







Our Philosophy at Robert Kasavan Marketing

OUR CUSTOMERS are the most important people in our business.

OUR CUSTOMERS are not dependent on us. We are dependent on them.

OUR CUSTOMERS are not an interruption of work. They are the purpose of it.

OUR CUSTOMERS do us a favor when they do business with us. We aren't doing customers a favor by helping them out.

OUR CUSTOMERS are part of our business. They are not outsiders.

OUR CUSTOMERS are not just money in the cash register. They are human beings with feelings, like our own.

OUR CUSTOMERS are the people who provide us with their needs and wants. It is our job to fill them.

OUR CUSTOMERS deserve the most courteous attention we can give them. They are the life-blood of our business. They pay our salaries. Without them we would have to close our doors. We won't ever forget it!